Prices

The site prices include the applicable VAT in EU and UK.

UK deliveries: Orders under £135 to UK will not have any additional import fees or taxes charged upon delivery - we are VAT registered in UK and VAT is paid during checkout. Orders over £135 to UK will not be charged any VAT in checkout but the carrier (e.g. Royal Mail) will charge the VAT and a handling fee upon delivery. Orders to Northern Ireland will not incur any fees upon delivery, regardless of order value.

Customers outside EU and UK are responsible for any applicable local taxes and duties, if any, and they may be collected upon delivery. The US duty-free import limit is US$800. Australian customers will not have to pay GST for orders under AU$1000. Customers in New Zealand will not have to pay GST for orders under NZ$1000.

Intra-community zero-rated supply to EU VAT-registered companies outside Finland is available by entering your VAT number in checkout.

Delivery method

Domestic orders are shipped as parcels or letters via Posti.

International orders are shipped with various carriers (e.g. Posti, GLS, UPS). Most orders will be delivered by your local postal service.

Delivery time

Estimated processing times are listed on the product pages. The estimated delivery times, when known, are shown on product pages and in checkout.

The delivery times are not guaranteed and do not include the possible time needed for customs clearance in a non-EU destination country.

Payment

Payment methods: Credit and debit cards (Visa, Mastercard, Amex, Maestro, Discover & Diners Club, CUP, JCB, eftpos), Klarna, MobilePay, PayPal, Apple Pay, Google Pay, Bancontact, BLIK, EPS, giropay, iDEAL, Multibanco, P24, SEPA Direct Debit, Swish, TWINT, IBAN bank transfer.

We use Stripe as the payments operator.

Delivery cost

Product pages show delivery cost to your country. If you order to a different country, the delivery cost will be shown during checkout after you have entered your address.

Returns

You can return our products within 14 days of delivery for a full refund or size exchange as long as the item is in good condition. Specially customized products are not returnable. You are responsible for the return shipping cost for international returns and exchanges. Returns from Finland are free.

We will always replace defective products at no cost to you regardless of the above terms.